1. INTRODUCTION
This privacy policy (Policy) relates to your personal and business information in connection with your use of and access to any services provided by Bottomline Bookkeeping.
We are committed to protecting your information and your right to privacy. If you have any questions or concerns about our Policy, or our practices with regards to your personal or business information, please contact us at bottomlinebookkeepingca@gmail.com.
When you use the services of Bottomline Bookkeeping, you trust us with your information and we take your privacy very seriously. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Policy that you do not agree with, please discontinue your use of services from Bottomline Bookkeeping.
2. CHANGES TO THIS POLICY OR YOUR PERSONAL INFORMATION
We review this Policy regularly and reserve our right to amend it at any time. It is your responsibility to check regularly and determine whether you still agree to comply with the Policy. If you do not agree to any changes to this Policy then you must immediately stop using the services of Bottomline Bookkeeping. In the event we make any significant changes to this Policy we will use our reasonable endeavours to inform you of such changes in advance in writing.
It is important that the personal information we hold about you is true, complete, accurate and current. Accordingly, you must notify us of any changes to your personal information(for example, if you change your email address).
3. ABOUT US
Bottomline Bookkeeping is owned and operated by Bottomline LLC, a company registered in California. Bottomline Bookkeeping is the controller (also known as a data controller) of, and is responsible for, your personal information. The term “you” refers to the user wishing to access and/or use the services of Bottomline Bookkeeping.
4. INFORMATION WE MAY COLLECT ABOUT YOU
4.1 Personal and business information you disclose to us.
In Short: We collect personal and business information that you provide to us including information such as your name, address, contact information, date of birth, job title, social media handles/URLs and payment card information (see paragraph (b) below for further details).
(a) Where and how we collect personal information.
We collect personal information that you voluntarily provide to us when you are actually using the services of Bottomline Bookkeeping, or otherwise contacting us.
If you apply or are put forward for a role with us, or work for us(either directly or indirectly) for any period of time, we also collect your personal information, which may include your contact details, financial and payment details, your marital status, your job title and your tax ID number(s).
If you give us personal information on behalf of a third party, for example an employee, contractor or client, in providing that information to us you are confirming that you have sought and obtained, from that individual, permission for you to
Consent on their behalf to the processing of their personal data;
Receive on their behalf any data protection notices;
and you shall indemnify us and hold us harmless against any claims, actions, proceedings, losses, damages, costs(including reasonable legal costs) and expenses (including taxation), in each case of any nature whatsoever, arising out of or in connection with your failure to obtain these permissions.
More particularly, the personal information that we collect depends on the context of your interactions with us, the choices you make and the services you use. For example:
We can view personal and business information in your accounting software once you have provided us with access to your accounting system.
5. HOW DO WE USE YOUR INFORMATION?
In Short: We process your Information for purposes based on legitimate business interests, the fulfilment of our services with you, compliance with our legal obligations, and/or your consent.
We use your Information collected for a variety of business purposes, as described below. We process your Information for these purposes inreliance on our legitimate business interests (Business Purposes), in order to enter into or perform a contract with you(Contractual Reasons), with your consent (Consent), and/or for compliance with our legal obligations (Legal Reasons). We indicate the specific processing grounds we rely on next to each purpose listed below.
We may process your Information for the following purposes:
To deliver the services from Bottomline Bookkeeping.
To contact you regarding inquiries you have made in relation to the services provided by Bottomline Bookkeeping.
To provide quotes for software/details of offers (BusinessPurposes).
We do not send marketing and promotional communications.
To enforce our Terms and policies for Business Purposes, Legal Reasons and/or possibly Contractual Reasons.
To respond to legal requests and prevent harm for Legal Reasons. For example, if we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
6. WILL YOUR INFORMATION BE SHAREDWITH ANYONE?
In Short: In general, we only share Information for Contractual Reasons, to fulfil our Business Purposes, or with your Consent.
We only share and disclose your Information in the following situations:
Compliance with Legal Obligations. We may disclose your Information where we are legally required to do so in order to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or a subpoena (including in response to requests from public authorities in order to meet national security or law enforcement requirements).
Vital Interests. We may disclose your Information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, illegal activities or situations involving potential threats to the safety of any person, or where we believe it is necessary for the purpose of providing evidence in connection with litigation proceedings in which we are involved.
Business Transfers. We may share or transfer your Information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business Partners. Provided you have given us Consent to do so we may share your Information with our business partners to offer you certain products, services or promotions.
With your Consent. We may disclose your Information for any other purpose with your Consent, including with any person who you have named as a person we can contact to discuss your account and any agent or representative of yours.
7. IS YOUR INFORMATION TRANSFERREDINTERNATIONALLY?
No.
8. THIRD PARTY WEBSITES
In Short: We are not responsible for the safety of any Information that you share with third party providers who feature or advertise, but are not affiliated with, the Bottomline Bookkeeping.
9. FOR HOW LONG DO WE KEEP YOURINFORMATION?
In Short: We keep your Information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is permitted or required by law.
We will only keep your Information for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (such as tax law, accounting requirements or other legal or regulatory requirements).
When we have no ongoing Business Purpose to justify the processing of your Information, we will either delete or anonymise it, or, if this is not possible (for example, because your Information has been stored in backup archives), then we will securely store your Information and isolate it from any further processing until deletion is possible.
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your Information through a system of organizational and technical security measures.
However, please also remember that we cannot guarantee that the Internet itself is 100% secure. Although we will use our reasonable endeavours to protect your Information, we cannot guarantee the security or integrity of personal Information that is transferred from you or to you via the Internet. Transmission of personal Information to and from Bottomline Bookkeeping is therefore at your own risk. You should only access our services within a secure environment.
11. DO WE COLLECT INFORMATION FROM MINORS?
No.
12. YOUR CONSENT TO PROCESSING
You will be required to give Consent to certain processing activities before we can process your Information. Where applicable, we will seek Consent from you when you first submit Information to Bottomline Bookkeeping.
If you have previously given your Consent you may freely withdraw such Consent at any time. You can do this by emailing
bottomlinebookkeepingca@gmail.com
If you withdraw your Consent, and if we do not have another legal basis for processing your Information, then we will stop processing your Information. If we do have another legal basis for processing your Information, then we may continue to do so subject to your legal rights.
13. MARKETING AND OPTING OUT
We do not send out marketing emails.
14. ACCOUNT INFORMATION
If you wish to terminate your service with Bottomline Bookkeeping, please contact us via bottomlinebookkeepingca@gmail.com and we can arrange this for you. Some Information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and/or comply with legal requirements.
15. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You have certain rights in respect of your Information.
You have certain rights in relation to the Information that we hold about you. Details of these rights and how to exercise them are set out below. Please note that we will require evidence of your identity before we are able to respond to any requests. This is a security measure to ensure that your Information is not disclosed to a person who does not have the right to receive it. We may also contact you to ask you for further Information in relation to your request to speed up our response. To exercise or discuss any of your rights, please contact us via bottomlinebookkeepinca@gmail.com
.Right of Access. You have the right at any time to ask us for a copy of the Information that we hold about you and to check that we are lawfully processing it. Where we have good reason, and where data protection law permits, we can refuse your request for a copy of your Information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reason(s) for doing so.
Right of Correction or Completion. If Information we hold aboutyou is not accurate or is out of date and requires amendmentor correction, you have a right to have the data rectified orcompleted.
Right of Erasure. In certain circumstances, you have the right to request that the Information we hold about you is erased (for example, if the Information is no longer necessary for the purposes for which it was collected or processed or of the Information is based only on your Consent and there are no other legal grounds on which we may process the Information).
Right to Object to or Restrict Processing. In certain circumstances, you have the right to object to our processing of your Information (for example, if we are processing your Information on the basis of our legitimate interests but there are no longer any compelling legitimate grounds to justify our processing overriding your rights and interests).
You may also have the right to restrict our use of your Information, for example during a period in which we are verifying the accuracy of your Information in circumstances where you have challenged the accuracy of that Information.
Right of Data Portability. In certain instances, you have a right to receive the Information that we hold about you (or a portion thereof) in a structured, commonly used and machine-readable format.
In such circumstances, you can ask us to transmit your Information to you or directly to a third-party organization on your behalf.
While we are happy for such requests to be made, we are notable to guarantee technical compatibility with a third-party organization’s systems. We are also unable to comply with requests that relate to personal Information of others without their consent.
If we are relying on Consent to process your Information, you have the right to withdraw your Consent at any time. Please note however that this will not affect the lawfulness of the processing that occurred before the withdrawal of such Consent.
16. USE OF INFORMATION FROM GOOGLE API’S
We do not use any information from Google API’s.
17. Bottomline Bookkeeping respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via our website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Bottomline Bookkeeping at 707-775-6052 or bottomlinebookkeepingca@gmail.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to bottomlinebookkeepingca@gmail.com or 707-775-6052. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and will will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Bottomline Bookkeeping will not sell, rent or share the collected mobile numbers.
18. CONTACT US
We welcome your feedback and questions on this Policy. If you wish to contact us about this Policy or have any other questions, please email us via
bottomlinebookkeepingca@gmail.com